Specialty

Urgent Care EMR

Fast intake to discharge — built for high-volume walk-in clinics.

All specialties

Why urgent care practices choose IKON

Urgent care lives on speed. IKON's tablet-friendly intake, acute visit templates, and integrated discharge instructions let providers see and document patients in under 15 minutes — without sacrificing coding accuracy.

<3 min
patient self-check-in
<7 min
average provider documentation
Live
wait-time board for patients
IKON EMR · Urgent Care chart
Patient Chart
Urgent Care visit · Today
In progress
Fast intake forms
E-prescribing
Walk-in workflows
Discharge instructions
Today's note
Features

Everything urgent care needs, out of the box

No add-ons, no setup fees, no consulting hours.

Fast intake forms

Tablet-based self-check-in with insurance scan, ID capture, and consent — populates the chart in under 3 minutes.

E-prescribing

EPCS-ready prescribing with formulary, PDMP, and one-tap common scripts.

Walk-in workflows

Color-coded room board with status, wait time, and provider assignment.

Discharge instructions

Auto-generated, language-localized discharge instructions printed or texted to the patient.

Occupational health

Pre-employment physicals, drug screens, DOT exams, and employer reporting workflows.

Procedure templates

Laceration repair, splinting, I&D, and joint injection templates with structured fields.

Workflows

A day in the life on IKON

How urgent care teams flow from intake to discharge.

1

Triage & rooming

Acuity-based room assignment with ESI level capture at check-in.

2

Acute visit documentation

Chief-complaint-driven templates that finish in under seven minutes.

3

Procedure notes

One-tap procedure templates with embedded CPT capture.

4

Follow-up scheduling

Automatic primary care referrals and 48-hour callback queue.

Integrations

Connected to the tools you already use

Point-of-care labs

POC analyzers (CLIA-waived) feed structured results into the chart.

Imaging integration

X-ray and ultrasound PACS launch from the chart with auto-attached reads.

Employer portals

Direct delivery of work status forms and drug screen results to employers.

Case study

A 4-location urgent care doubled daily visit capacity

A multi-location urgent care implemented IKON's tablet check-in and acute visit templates. Door-to-discharge time dropped from 52 minutes to 28, and daily visit capacity nearly doubled in peak hours.

46% drop in door-to-discharge time
1.9x peak-hour capacity
Patient NPS rose from 41 to 78

"On a 90-patient day, IKON is the difference between leaving at 9pm and leaving at 6pm."

Dr. Felix Moreno, MD
Medical Director, Citywide Urgent Care
FAQ

Urgent Care questions, answered

Can patients self-check-in?

Yes — fully tablet-driven with insurance and ID capture.

Do you support DOT and occupational health?

Yes, including drug screens, audiograms, and employer reporting.

Ready to transform your practice?

Join thousands of providers saving 15%+ on their EMR costs with IKON.